Frequently Asked Questions
Shipping and Tracking - Ruberta
How much does shipping cost?
Shipping at Ruberta depends on where you’re located and what you’re ordering. Here’s the rundown:
- U.S. Shipping: Starts at $5-$8 for standard delivery.
- International Shipping: Begins at $10-$15, depending on your country.
- Final costs show up at checkout—expect slight variations based on order size or destination. Keep an eye out for free shipping deals!
How long will my order take to arrive?
We work hard to get your Ruberta items to you fast:
- U.S. Orders: 3-7 business days after processing (usually 2-7 days).
- International Orders: 7-21 business days, depending on your location and customs.
- Heads-up: Times might stretch during busy seasons like holidays—thanks for your patience!
How do I track my order?
Once your order ships, you’ll get an email with a tracking number. Pop it into the link provided or check your status at www.ruberta.com/account. We partner with top carriers to keep you updated every step of the way.
Where do you ship?
Ruberta delivers worldwide. Whether you’re in the U.S., Canada, Europe, or beyond, we’ve got you covered. Just enter your address at checkout to confirm we can reach you.
Is there free shipping?
Yes, sometimes. Score free standard shipping on U.S. orders over $75 or international orders over $150 (before taxes) when we run the promo. Check www.ruberta.com for the latest offers.
What if my order gets lost or delayed?
If your package is lagging or lost in transit, hit us up at rubertala@gmail.com with your order number. We’ll track it down and fix it—whether that’s a replacement or a refund, we’ll sort it out.